Frequently asked questions

Choose your honey from the store and add it to your cart. You can continue to checkout, or contact us on WhatsApp for manual order confirmation.

Online payment is coming soon. At the moment, our team confirms payment manually after checking your order details.

Yes, Unic Bee prepares orders for India delivery. Delivery availability and timing can vary by location, so our team confirms the details before dispatch.

Dispatch timing depends on stock, packing, and delivery location. Once your order is reviewed, our team confirms the expected dispatch and delivery details.

Our focus is pure honey products without added sugar. Product details are listed on each product page, and you can contact us if you need help choosing.

Keep honey tightly closed in a cool, dry place away from direct sunlight. Do not refrigerate it unless specifically advised for a product.

Crystallization is a natural process in honey and does not mean it has spoiled. You can place the closed jar in warm water to gently liquefy it again.

Yes. Send the product name, quantity, name, phone number, and delivery address on WhatsApp. We will confirm payment and delivery details personally.

If the order has not been packed or dispatched, contact us as soon as possible. We will help update the product, quantity, address, or contact details where possible.

For daily use, start with Wild Honey or Nadan Honey. For a premium gift, try Sidr Honey or Comb Honey. For herbal character, Tulsi Honey is a good choice.

You can reach our customer service team for questions about product choice, order confirmation, payment, or delivery.